Responsible Gambling
King Billy Casino is committed to providing a safe, fair, and enjoyable gaming environment for all New Zealand players. Gambling should always be a form of entertainment, never a solution to financial difficulties.
18+ Age Restriction
King Billy Casino is strictly for players aged 18 years and over. We implement age verification checks at the point of registration and during the KYC process. If you suspect that a minor has gained access to your account, please contact us immediately and change your password. We use industry-standard age verification systems and cooperate with the New Zealand Department of Internal Affairs on underage gambling prevention.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of experience level or financial situation. The earlier warning signs are recognised, the easier it is to seek help. King Billy Casino encourages all players to periodically assess their relationship with gambling.
Player Protection Tools
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with. Limit reductions take effect immediately.
Session Time Limits
Receive automatic reminders and alerts when you reach your pre-set session duration, helping you maintain awareness of time spent gaming.
Reality Checks
Enable periodic on-screen notifications displaying your session duration and net account activity, keeping you informed throughout your play.
Self-Exclusion
Request a temporary cooling-off period or a permanent self-exclusion from all King Billy Casino services. Exclusions are applied promptly and cannot be reversed during the active period.
Account Closure
You may close your account at any time by contacting our support team. Closure requests are processed within 24 hours and any available balance is returned.
Support Referral
Our team is trained to identify signs of problem gambling and can refer you to specialist support organisations in New Zealand at any time.
Tips for Safer Gambling